1. It is our goal to process your order as quickly as possible. We pride ourselves in making sure that every order is accurate and ships on time.
2. We ship by UPS Monday through Thursday. Morning orders generally ensure afternoon shipping. Orders received after 3pm may be shipped the next business day. Orders may also be delayed to ensure that they do not travel over the weekend in warm weather months (May 1-Sept. 30).
3. During warmer weather months (May 1-Sept. 30), we strongly recommend 2 day shipping. We ship all chocolate orders with ice packs and/or dry ice. Although fudge is not temperature-sensitive, it cannot be left in the sun. We go to great lengths to ensure that our gourmet chocolates and candies arrive in excellent condition. However, we cannot be responsible for items that arrive melted or damaged.
4. All orders will be provided a tracking number through UPS allowing the customer to track his or her order as it leaves our shop and makes it way to their front door.